Onyx Ring

All items are perfectly, imperfect one of a kind pieces. There may be minor imperfections here or there. Please review all product descriptions and product images closely. If you are unsure of your band size or have questions about an item, please reach out via email or social media prior to purchase.

Returns are allowed up to 14 days from the purchase date. If items are damaged in transit, please reach out within the 14-day period and a full refund, exchange of equal value, or store credit for future use may be granted. We will make it right.

Any returned items must be unworn, unused, and in original packaging. Return shipping must be covered at the customer's expense.

Custom Orders: Returns are not allow for custom orders. If you have any issues or concerns, please reach out via email or social media.

Sale Items: All sales items are final sale. Returns are not allowed on sale items

At Wild Soul Metals, each order is carefully packaged with love and attention to detail.

Processing Time

Please allow 2–5 business days for order processing before shipment. Custom Made pieces will require additional time.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location.

Estimated Delivery Time:  3–5 business days

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Delayed Packages

Wild Soul Metals is not responsible for delays caused by the shipping carrier, weather, or incorrect shipping addresses entered at checkout. If your package is lost, please contact the carrier first, then reach out to us if you need assistance.

Incorrect Address

Please double-check your shipping address before placing your order. Orders returned due to an incorrect address may require additional shipping fees to resend.

Questions?

If you have any questions about your order, please contact us at wildsoulmetals@gmail.com.